Privacy Policy
Effective Date: 01-01-2024
HM Videos ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our apps CINEON and Mallu Prime, available on Google Play and Apple App Store, and visit our website https://hmvideoslimited.online. Please read this privacy policy carefully.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information from users who register and log in to our apps or website, including:
Email Address: Used for account creation, subscription management, and communication with users.
Mobile Number: For account verification and communication purposes.
Usage Data: Includes your interactions with our platform, such as the content you watch and how you interact with the app.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide access to our streaming services (CINEON and Mallu Prime).
To communicate with you, including sending important account updates and notifications.
To improve our apps, website, and overall user experience.
For customer support and resolving issues related to your account.
To send promotional and marketing materials if you have opted into receiving them.
3. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Data Deletion Requests
We respect your privacy rights. If you wish to delete your account or request that your personal data be deleted, you can send an official request to our customer service team via email at customer@hmvideoslimited.online. Upon receiving your request, we will process it in a timely manner according to applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third parties who assist us in operating our services, such as payment processors and hosting providers. These third parties are obligated to protect your information and use it solely to perform the services they provide.
We may also disclose your information if required to do so by law or in response to a legal process (such as a court order).
6. Security of Your Information
We implement a variety of security measures to protect your personal information, including encryption and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our apps and website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under the age of 13, we will take steps to delete such information immediately.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You can request a copy of your personal data.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data.
Objection: You can object to the processing of your personal data for specific purposes.
For any inquiries or requests related to your personal data, please contact us at customer@hmvideoslimited.online.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
HM Videos
Email: customer@hmvideoslimited.online
Website: https://hmvideoslimited.online